Can family be present?
Yes, we encourage caregivers to attend.

A family arranged an in-home visit for their 95-year-old loved one after hearing loss caused by impacted ear wax made conversations and television difficult.
Travelling to a clinic was stressful and hearing loss was affecting independence and quality of life.
Step 1. Visited the patient's home.
Step 2. Performed an ear assessment.
Step 3. Removed impacted ear wax using professional techniques while explaining each step. Step 4. Confirmed immediate improvement and provided aftercare advice.
• Home visit
• Assessment
• Ear wax removal
• Aftercare




"The smile on her face said it all. Having Dino there was a blessing."
Receiving treatment at home reduced stress while compassionate communication helped the patient remain comfortable throughout the procedure.
• Older adults
• Mobility-limited patients
• Caregivers

Yes, we encourage caregivers to attend.
Yes, throughout our service areas.
If you or a loved one is experiencing blocked ears, hearing loss, or difficulty wearing hearing aids because of ear wax buildup, our registered nurses provide professional in-home ear wax removal throughout the Lower Mainland, Fraser Valley, Vancouver Island, and the BC Interior.