Case Study ·
Clear Work

Waste Connections: Intermediate First Aid in Coquitlam, BC

Clear Work trained 10 Waste Connections employees in Intermediate First Aid (formerly OFA Level 2) on site.

Waste Connections logo
Project Snapshot
Client
Waste Connections
Location
Coquitlam, British Columbia
Service Provided
On-Site Intermediate First Aid Training
Training Format
On-Site Instructor-Led
Employees Trained
10
Training Date
July 6, 2026
Certification
WorkSafeBC Intermediate First Aid

About the Client

Waste Connections provides waste collection and recycling across British Columbia. Crews are out on routes rather than in one building, which makes training hard to schedule.

Certified first aid attendants help meet WorkSafeBC obligations and mean someone qualified is on hand when a crew member is hurt.

The Challenge
What the organization was facing

Waste Connections needed 10 employees certified in Intermediate First Aid without disrupting collection service. Off-site training would have meant:

  • Crews off their routes for the course, plus travel time.
  • Coordinating ten schedules around an external provider's calendar.
  • Service impact for customers on the affected routes.
Our Solution

On-Site Delivery at the Coquitlam Yard: Our instructor, Liz, delivered the training at the Waste Connections site in Coquitlam on July 6, 2026. Instruction covered:

  • CPR, AED use and patient assessment.
  • Airway emergencies and bleeding control.
  • Medical emergencies and trauma response.
  • Workplace emergency scenarios.

Assessment and Certification: Participants completed the required practical evaluations. All ten received their Intermediate First Aid certification.

What was included:
  • Instructor-led practical instruction on site.
  • Hands-on emergency scenarios.
  • Practical skills evaluations.
  • Intermediate First Aid certification.
The Results
What we delivered
All 10 employees successfully completed Intermediate First Aid training
No employee travel to an external training centre was required
Training was delivered at the Coquitlam site in a single visit
Collection crews stayed on their routes rather than losing time to travel
Certification is valid for three years from the training date
Scheduling was arranged around the operation rather than around a training centre's calendar

Why This Approach Worked

Bringing the instructor to the Coquitlam site removed the travel entirely. The ten employees who needed certifying got it in one visit, on their own ground, and the operation carried on around it.

Related: on-site first aid training in BC.

Benefits for Similar Businesses

On-site Intermediate First Aid training suits any operation with a dispersed workforce, or where a day off the job has an immediate cost:

  • Waste collection and recycling.
  • Municipalities and public works.
  • Construction, manufacturing, warehousing and logistics.
  • Transportation, fleet operations and utilities.

Frequently Asked Questions

Can Intermediate First Aid training be delivered on site?
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Yes. Our instructor delivers on-site Intermediate First Aid training at workplaces throughout Coquitlam and across British Columbia.

How long is Intermediate First Aid certification valid?
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Three years. Renewal means retaking the full course, so note the recertification date when the certificate is issued.

How do we know which level of first aid attendant we need?
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Three things: the maximum number of workers on your largest shift, the hazard rating WorkSafeBC has assigned to your classification unit, and your workplace class. Workplace class depends on your distance from the nearest BC Emergency Health Services ambulance station and whether an ambulance can reach the work area.

Your hazard rating appears on your annual WorkSafeBC assessment letter, and the three inputs are cross-referenced against the tables in Schedule 3-A of the OHS Regulation. We are happy to walk through it with you.

Can training be scheduled around route and shift times?
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Yes, and for collection operations that is usually the whole point. We schedule around early starts and route times so the training fits the operation rather than the other way round.

How many employees can be trained at one time?
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Both small groups and large cohorts. Ten in one on-site session is comfortable; tell us your headcount and we will plan the day.

Why employers across BC choose us
On-site first aid training
Certified and experienced instructors
Flexible on-site scheduling
Training built around shift and route schedules
Workplace group training
Province-wide mobile service
Responsive customer support
Fast, efficient booking and administration

Bring occupational health testing to your workplace

Need On-Site First Aid Training in Coquitlam?

Whether you need to certify 10 employees or 200, Clear Work brings on-site Intermediate First Aid training to you, with no travel, lost day or scheduling headache.

Contact Clear Work for a first aid training quote anywhere in British Columbia.