Case Study ·
Work

How Waste Connections Certified 10 Employees with On-Site Intermediate First Aid Training in Coquitlam, BC

Clear Work delivered Intermediate First Aid training for 10 Waste Connections employees at their Coquitlam, British Columbia site on July 6, 2026. Instructor-led training was provided on site so crews did not have to travel to a training centre or lose a day to an off-site course.

Project Snapshot
Client
Waste Connections
Location
Coquitlam, British Columbia
Service Provided
On-Site Intermediate First Aid Training
Training Format
On-Site Instructor-Led
Employees Trained
10
Training Date
July 6, 2026
Certification
WorkSafeBC Intermediate First Aid

About the Client

Waste Connections provides waste collection and recycling services to residential and commercial customers across British Columbia. Collection work is dispersed by nature - crews are out on routes rather than sitting in one building - which makes workplace training genuinely difficult to schedule.

Keeping certified first aid attendants in place is part of meeting WorkSafeBC obligations and, more practically, part of making sure someone qualified is on hand when a crew member is hurt.

The Challenge
What the organization was facing

Waste Connections needed 10 employees certified in Intermediate First Aid without disrupting collection service.

Sending ten people to an off-site training centre would have meant:

  • Crews off their routes for the duration of the course
  • Travel time on top of course time
  • Coordinating ten schedules around an external provider's calendar
  • Service impact for customers on the affected routes

They wanted the certification without the knock-on effect of ten people being somewhere else.

Our Solution

On-site delivery at the Coquitlam yard

Our instructor, Liz, travelled to the Waste Connections site in Coquitlam on July 6, 2026 and delivered the training there.

Instruction covered:

  • CPR
  • AED use
  • Patient assessment
  • Airway emergencies
  • Bleeding control
  • Medical emergencies
  • Trauma response
  • Workplace emergency scenarios

Practical skills assessment

Participants completed the required practical evaluations to demonstrate competency for Intermediate First Aid certification.

Certification

All ten participants received their Intermediate First Aid certification, valid for three years.

What was included:

The training program included:

  • Instructor-led practical instruction on site
  • CPR and AED training
  • Patient assessment
  • Airway management
  • Bleeding control techniques
  • Medical and trauma response
  • Hands-on emergency scenarios
  • Practical skills evaluations
  • Intermediate First Aid certification
The Results
What we delivered
All 10 employees successfully completed Intermediate First Aid training.
No employee travel to an external training centre was required.
Training was delivered at the Coquitlam site in a single visit.
Collection crews stayed on their routes rather than losing time to travel.
Certification is valid for three years from the training date.
Scheduling was arranged around the operation rather than around a training centre's calendar.

Why This Approach Worked

Waste collection is one of the harder environments to schedule group training in. Crews start early, they are spread across routes for most of the day, and taking ten of them off the road at once has an immediate service consequence.

Bringing the instructor to the Coquitlam site removed the travel entirely. The ten employees who needed certifying got it in one visit, on their own ground, and the operation carried on around it.

Benefits for Similar Businesses

On-site Intermediate First Aid training suits any operation where the workforce is dispersed or where pulling people out for a day has an immediate operational cost.

Industries that commonly benefit include:

  • Waste collection and recycling
  • Municipalities and public works
  • Construction companies
  • Manufacturing facilities
  • Warehousing and logistics
  • Transportation and fleet operations
  • Utilities and environmental services
  • Property management companies
  • Long-term care and healthcare providers
  • Schools and educational institutions

Frequently Asked Questions

Can Intermediate First Aid training be delivered on site?
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Yes. Clear Work delivers on-site Intermediate First Aid training at workplaces throughout Coquitlam and across British Columbia. Our instructor comes to you.

How long is Intermediate First Aid certification valid?
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Three years. Renewal means retaking the course rather than sitting a shorter refresher, so it is worth putting the recertification date in your calendar when the certificate is issued.

How do we know which level of first aid attendant we need?
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Three things decide it: the maximum number of workers on your largest shift, the hazard rating WorkSafeBC has assigned to your classification unit, and your workplace class, which comes from how far you are from the nearest BC Emergency Health Services ambulance station and whether an ambulance can reach the work area.

Your hazard rating is assigned by WorkSafeBC and appears on your annual assessment letter - it is not something you set yourself. Those three inputs are cross-referenced against the tables in Schedule 3-A of the OHS Regulation. We are happy to walk through it with you.

Can training be scheduled around route and shift times?
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Yes, and for collection operations that is usually the whole point. We schedule around early starts and route times so the training fits the operation rather than the other way round.

How many employees can be trained at one time?
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We train both small groups and large workplace cohorts. Ten in a single on-site session is a comfortable size; tell us your headcount and we will structure the day around it.

The Clear Health Difference
Why employers across BC choose us
On-site first aid training
Certified and experienced instructors
Flexible on-site scheduling
Training built around shift and route schedules
Workplace group training
Province-wide mobile service
Responsive customer support
Fast, efficient booking and administration

Bring occupational health testing to your workplace

Need On-Site First Aid Training in Coquitlam?

Whether you need to certify 10 employees or 200, Clear Work brings the instructor to you.

Our on-site Intermediate First Aid training keeps your people certified without the travel, the lost day, or the scheduling headache of an external training centre.

Contact Clear Work to request a quote for first aid training at your site, anywhere in British Columbia.